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The Guild of Professional Estate Agents
The Guild is a nationwide network of over 700 exceptionally high-calibre estate agents, all carefully chosen as the leading firms in their particular area, and all dedicated to maintaining the very highest standards of professionalism and customer
service. Guild membership is only ever granted to one agent in a given area.
The Guild of Professional Estate Agents
NAEA
The National Association of Estate Agents (NAEA) is the largest estate agency organisation in the UK, representing nearly 10,000 members. It is committed to raising professional standards across all aspects of the property market for the benefit of member agents and ultimately the home moving public. As members of the NAEA we follow a strict code of conduct to ensure the highest standards of professionalism are followed and maintained giving you the best service available.
The National Association of Estate Agents
The Property Ombudsman (TPO)
The Property Ombudsman (TPO) provides fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO under the Office of Fair Trading (OFT) Approved Estate Agents Redress Scheme. Firms who are members follow the TPO Code of Practice for Residential Sales, which has been approved by the OFT under the Consumer Codes Approval Scheme.
The Property Ombudsman
The Office of Fair Trading (OFT)
As an independent professional organisation, the Office of Fair Trading (OFT) plays a leading role in promoting and protecting consumer interests throughout the UK, while ensuring that businesses are fair and competitive. The tools to carry out this work are the powers granted to the OFT under consumer and competition legislation.